Frequently asked questions
What is an airtime top-up platform?
An airtime top-up platform allows you to recharge your mobile phone or others’ phones quickly and securely. You can add credits to your prepaid account or buy bundles for talk time, internet data, and more, with just a few clicks.
How do I create an account on Mustard?
To create an account, click on the “Sign Up” button at the top of the page. You’ll need to provide a valid email address, create a secure password, and complete any necessary verification steps to activate your account.
What networks can I top up on Mustard?
We support a wide variety of mobile networks, allowing you to top-up major carriers worldwide. You can view the full list of supported networks in the “Supported Networks” section.
Is my payment information safe on Mustard?
Yes! We prioritize your security. Mustard uses industry-standard encryption and secure payment gateways, ensuring that your payment information is protected at all times.
How do I deposit funds into my account?
To deposit funds, simply log into your account, go to the “Deposit” section, and choose your preferred payment method (credit card, bank transfer, or digital payment options). Follow the on-screen instructions to complete your deposit.
How can I withdraw funds from my account?
To withdraw funds, navigate to the “Withdraw” section of your account. You can transfer funds to your bank account or choose to use a digital payment option, based on availability. The withdrawal process may vary depending on the payment method.